NANCY ROSENBAUM is a deadline-driven writer and editor with 20+ years of experience creating and fine-tuning written materials ranging from business documentation to academic papers, as well as fiction and non-fiction manuscripts. Topics about which she has written or provided substantive editing, copyediting, proofreading, and indexing services range from computer software and hardware technology to environmental engineering, heavy/highway construction, pharmaceuticals development, IT infrastructure, banking and financial services, security technologies, marketing and business development, business management, and consulting. She is as comfortable developing and polishing grant applications and proposals as she is crafting white papers and C-level communications for businesses and personal statements and academic materials for students. Nancy is remarkably adept at untangling the writing of non-native English writers and ESL students. She collaborates with her clients to ensure their intended message is communicated accurately and succinctly.
As proposal manager and lead writer / editor
for FORTUNE 100 companies, Nancy contributed to contract awards valued at
more than $450 million by drafting original sections and performing substantive
editing / rewriting of other sections, validating proposal responsiveness, and
optimizing persuasive arguments.
Nancy crafts
outstanding executive summaries, past performance (case studies) and project
team (resumes and bios) sections, and is often called upon to unify the overall
tone of multiple-author proposals.
In addition to her expertise in proposal development, Nancy has experience researching funding sources and writing successful grant applications. She has written and edited business plans, informative intranet site content, and friendly, customer-facing Web content. Nancy earned a bachelor's degree in English literature from Mount Holyoke College. She is a member of the Association for Proposal Management Professionals (APMP) and a senior member of the Society for Technical Communications (STC).
Products
Proposals and Grant Applications
Qualifications Statements
Marketing Materials
Business Communications
Press Releases
Web Site Content
Direct Mail Copy
Brochures
Industries Served
Software
Banking / Finance
Healthcare
E-Commerce
Aviation
Pharmaceutical
Engineering / Construction
Environmental
Petroleum / Chemical
Clients
JPMorgan Chase & Co.
ProMedica Health System
NALCO Chemical Company
Fluor Daniel
Bristol-Myers Squibb
Johnson & Johnson
Philadelphia College of Osteopathic Medicine
Chemical Waste Management
GMAC Mortgage Company
BOSS Development Systems
Onward Technologies
WORK HISTORY
Contract/Freelance Writer.
1/2005 to present
Write proposals to provide writing and editing services.
Various clients:
Perform copywriting, substantive/developmental editing and ghostwriting of
textbooks, general business books, history books, marketing materials, medical
abstracts and articles, business communications, academic papers, technical
articles and essays for industries ranging from medicine and healthcare to
engineering and technology. Familiar with CMS, AMA, AP and APA.
BOSSdev:
Write and edit technical proposals and user materials for Web-based applications
development company.
Onward Technologies:
Developed and edited customer-facing communications, including proposals, form
letters, Web site organization and content, charitable and business event
invitations, direct-mail solicitations, press releases, news briefs, software
documentation, scripts and marketing materials. Critiqued technical
documentation for content and tone. Managed Web site content development.
Communications Manager. 2/2003 to 12/2004,
JPMorgan Chase & Co.
(formerly Bank One)
Wrote and edited proposals, SF254/255s and SF330s for submittal to federal and state government entities (treasury, taxation, unemployment, social services agencies) seeking treasury management services and solutions. Managed process from RFP arrival through product delivery. Responsible for searching for and tracking potential opportunities, breaking down RFPs, creating outlines and compliance matrices, drafting and editing responses to RFPs, providing guidance and editorial support to proposal team members, overseeing production and quality control. Introduced concepts of change management, style, fact-checking, formatting, voice, themes, ghosting, language, team writing, copyediting and outlining to a department new to proposal development. Key contributor to proposals that brought in business from the company's first new customers (valued at approximately $70
million) in three years.
Contract/Freelance Technical Writer/Editor.
1/1997 to 12/2002
ProMedica Health System:
Prepared grant applications and marketing materials.
UCCnet:
Wrote and edited interactive documentation for secure Web-based
e-commerce/materials management clearinghouse applications for intended for use
by technical and non-technical users.
UTRS:
Abstracted information, wrote and edited FAA advisory circulars and marketing
material.
Bristol-Myers Squibb: Developed policies, procedures and deliverables strategy to support pharmaceutical company's IT security and Y2K programs. Developed and administered MS Access relational databases, participated in data mapping and design of Oracle master inventory relational database to support FDA's change management requirements. Established and maintained approved document archives.
Johnson & Johnson: Researched and wrote documents to support pharmaceutical company's IT security and Y2K programs. Participated in business process reengineering to mitigate operational risks.
American Reinsurance: Researched, wrote and edited documents to support insurance company's IT security and Y2K programs. Involved in business process evaluation and reengineering to mitigate operational risks.
Philadelphia College of
Osteopathic Medicine:
Developed intranet site content for IT department.
NALCO Chemical Company:
Wrote and edited marketing material.
BP/Amoco:
Performed value chain analysis and co-authored white paper.
GMAC Mortgage Company:
Wrote investment management help text for Web site.
Technical Proposal
Writer/Manager.
9/1994 to 12/1996, Fluor Daniel
Led proposal development teams and mentored junior staff in evaluation of RFPs, strategy selection, storyboarding and response preparation at environmental engineering and construction company. Wrote and edited solicited and unsolicited proposals, including SF254/255s, for environmental remediation projects to commercial clients and government agencies (DoE, DoD, EPA). Researched brownfields opportunities, including identifying possible property re-uses and potential buyers. Conducted financial analyses and company analysis/market research, prepared company and industry abstracts and white papers for company executives. Tracked competitors' activities and customers' award histories to support go/no-go decisions.
Technical Proposal
Writer/Manager.
9/1991 to 9/1994, Chemical Waste
Management/Rust
Led proposal development teams and taught process to junior staffers at environmental engineering and construction company. Developed and enforced style guides. Analyzed RFPs, prepared response strategies, storyboarded, scheduled and managed proposal contributors' (including teaming partners') work products. Wrote statements of qualifications, SF254/255s and proposals for environmental remediation projects submitted to federal and state government agencies (DoE, EPA, DoD, DoT) and private companies. Researched and tracked awards of opportunities and competitors' activities. Prepared and presented white papers on potential opportunities for company executives. Short-listed on most proposals I wrote; winning proposal value exceeded $350 million.
Technical Proposal Writer. 11/1988 to 3/1991,
Maxymillian Technologies
Prepared abstracts of recently
promulgated or proposed/pending federal and state environmental and construction
safety regulations for environmental/construction company. Liaised with state
and federal regulatory agencies to demonstrate regulatory compliance with
environmental remediation activities and construction operations. Wrote
multi-volume environmental remediation and construction permit applications and
proposals. Instrumental in obtaining federal EPA permit to operate a
transportable toxic waste incinerator and state EPA re-permit to operate a
transportable petroleum-contaminated soil thermal desorption system. Prepared
and trained site managers in usage of hazard communication standards.
Established and maintained inventory of hazardous materials used or encountered
on company project sites. Supported business objectives by identifying potential
opportunities.
Technical Writer. 1/1988 to 6/1988,
L&L Software
Wrote and edited end-user
documentation for accounting software.
Technical Writer. 10/1986 to 12/1987, Sprint Telenet
Wrote and edited end-user
documentation for network communications hardware and software. Introduced use
of graphics/schematics in documentation, developed publication standards, and
trained and mentored junior writers.
Technical Writer/Manager. 4/1984 to 10/1986,
Decision Software
Wrote and edited functional and
user specifications, user guides, installation guides, development guides,
training materials, marketing brochures and release notes for Unix-based
software. Wrote test plans with use cases and scripts, conducted testing, wrote
test results summaries. Developed department style and standards guidelines,
managed three full-time writers and occasional contract/part-time writers.
EDUCATION
BA, English, Mount Holyoke
College
Courses in technical writing and
business communications, Northeastern University and MIT
MEMBERSHIPS/AFFILIATIONS
Senior Member, Society for
Technical Communication
Member, Association of Proposal
Management Professionals
Member, Society for Marketing
Professional Services
Nancy Rosenbaum specializes in
crafting internal and external business communications. She researches, writes,
and edits marketing materials, white papers, Web content, grant applications,
business development proposals (executive summaries, resumes, management and
past performance sections), and C-level corporate correspondence in support of
business and strategic objectives.
Technical Writing and
Editing
Proposals, Marketing Materials, Functional Specifications, Users' Guides, Administrators' Guides, Release Notes, Data Sheets, Quick-Reference Guides, Training Materials, Interactive Help Text, Internet and Intranet Site Content, Textbooks
Nancy Rosenbaum
writes and edits technical documentation for traditional and Web-based software.
Whether the objective is to document procedures or make complex information easy
to comprehend, Nancy can meet the challenge within budget and deadline.
Feedback
Feedback from academic/APA clients
"Nancy Rosenbaum was awesome to work with. She was prompt, thorough, and produced high quality work ahead of the agreed upon due date. I am very satisfied with her services. I would use her again and highly recommend her to others." —Contact information on request
"Nancy was absolutely amazing. I couldn't have been given a better APA editor. She started and finished my work early and provided phenomenal feedback. I have already recommended Nancy to my classmates and to my mentor." —Omar Parks, Argosy University
"I cannot say enough about Nancy. My dissertation was signed, without corrections, after Nancy's work. She was very knowledgeable and competent, which matters most; and it was a pleasure to work with her. The thorough read done by someone unfamiliar with the subject matter was incredible. She completed the job ahead of schedule and was completely engaged during the process. I hired exactly the right person for the job." —(Contact information upon request)
"Nancy Rosenbaum did an outstanding job. Very professional and prompt with e-mail contact. Nancy actually did more than was contracted. She started ahead of schedule and finished ahead of schedule. Nancy provided a concise explanation of the changes made. This is my first experience using an editor and I am very pleased with the entire process." —Kevin Higgins
"Network was easy to use linking me to a highly competent consultant.
Nancy Rosenbaum was the difference between completing my dissertation proposal and having to take two additional courses over an additional six months. This experience relieved most of the stress of the dissertation proposal process and saved me nearly $5000 of tuition cost that I would have otherwise incurred. The quality and timeliness of Nancy's work was the key to my success in processing my dissertation proposal in less than six weeks. I have classmates who chose to pursue the proposal on their own and are still working on the preliminary stages after nine months. Nancy's comments also made me a more astute writer. Choosing an editing service and consultant can be a trying experience, my experience was a true success story." —Garrett Rathgeber
"I would like to thank Nancy for the extremely thorough editing job! She greatly improved my methods section (my chair was very pleased) in addition to correcting grammar and word usage throughout the document. The reference cross-checking she conducted made me feel better about the quality of my work. I would recommend her without hesitation." —Yvette Bueno
"[I]t was like an angel suddenly fell out of the sky to help me. Her work
was excellent, and my dissertation went right through the University's
format check." Patricia Wright, Assistant Professor of Nursing, Loyola
University Chicago
"Nancy was always available for comment and suggestions. She taught me a lot about editing and tracking. I was extremely pleased with finished product. Turn around time was great. I would recommend her to all of my colleagues." —Patrice Hood, Case Western Reserve University, Frances Payne Bolton School of Nursing
"RE: Proofreading and APA formatting of dissertation proposal - Nancy moved me a giant step forward toward the completion of my dissertation proposal. I am very pleased with her assistance." —Elbert Bassham, Capella University
"Ms. Rosenbaum was an exemplary editor and a pleasure to work with. She put a great deal of energy into her work which was evident not only in the high quality of her editing ( I gave her a huge editing challenge and had to meet a stringent page limit and deadline) but also in the level of detail in her feedback to me about use of APA style and general writing considerations; her feedback will be a great help in the future. I now have a literal 'library' on which to draw. She was also very available and responded to all of my questions with alacrity."— Doctoral student, NYU. (On file with network coordinator)
"Nancy was wonderful!! She got back to me promptly and her services were professional. I am so impressed with the time, effort and detail that she put into my project. She saved me so much time!! She did not miss a thing, and her time and work are worth every penny. She is very, very through and precise. I know that anyone using her service will be happy with the outcome. Thanks a million Nancy!!" —(master's thesis, City University Seattle/Calgary)
Services provided: Copyediting, formatting, fact-checking, proofreading, and automated table of contents
"She is simple fantastic! I was simply astounded at her attention to detail. That, coupled with her delivery before schedule and careful explanation for all changes, instilled in me an incredible amount of confidence in her work. Nancy has succeeded in playing a major part in one of my most significant accomplishments so I feel a very special kindred spirit with her. I highly recommend her to anyone with tight deadlines, APA style review, or dissertation-level projects. Additionally, I fully expect to continue my professional relationship with Nancy for journal publications in the academic and business arena." —Charla Brown, Director of Human Resources / Candidate for PhD December 2008, Brigham Young University Services provided: Copyediting and APA formatting
"Nancy did a great job proofreading my PhD thesis. I was on a tight schedule and she returned the proofread thesis back to me in less than a week. We exchanged several emails regarding the editing style and she got back to me over email right away. I will definitely use her editing services also in the future!" —Tarja Teppo, researcher, Helsinki University of Technology (PhD dissertation) Services provided: Proofreading
"I had fairly low expectations because it was a 'web business,' but I was very wrong. I couldn’t have dreamt of receiving the thoroughness of editing, knowledge, and follow through that was provided by Nancy. She caught an error in my reference list that I would never have found. I don’t know how she did it! I am so pleased! Keep up the good work!" (Contact network coordinator for verification)
"I was very happy with the communication and effort put forth by the editor. She asked pertinent questions and made great improvements on my paper without changing the overall composition. She worked within the time frame I asked for and my paper was back to me with good suggestions and major improvements. Thank you very much I am glad I found your site." —(Contact info on request) (undergraduate student paper) Services provided: Copyediting and formatting
"Nancy does a wonderful job!" —Christos Stefanou, MD, CRMH, Virginia (personal statements) Services provided: Substantive editing and proofreading of ESL writing
"Nancy did a great job and I really appreciated her help! She was very thorough and was so easy with which to work." —(Contact information on request) (graduate student paper) Services provided: Copyediting, formatting, and proofreading
"It has been a pleasure working with Nancy Rosenbaum. Her professionalism is outstanding. She walked me through the every step of the editing process and, was always available. The quality of work was far more superior than I had expected. I intend on using both Nancy and the service again to assist with the final editing of my dissertation project." —Elaine Della Vecchia, PhD dissertation, Capella University Services provided: Substantive editing, fact-checking, formatting, proofreading, and automated table of contents
"I believe that Nancy did a good job that saved me stress and time in editing myself over and over. The pagination was priceless." —(Contact information on request) (PhD proposal, Walden University) Services provided: Copyediting, formatting, proofreading, and automated table of contents
"I didn't know that services of this caliber existed online. I feel very lucky to have chosen this service and will definitely use them again." —(Contact information on request) (personal statement) Services provided: Substantive editing, formatting, message synthesizing, and proofreading
"The responsiveness and the ability to meet word-count limitations of my proposed medical journal article were absolutely fantastic!" —(Contact information on request)
Services provided: Substantive editing, formatting, message synthesizing, and proofreading
"Nancy rocked! I couldn't believe she finished editing when she said she would. We had trouble with the size of the file since it had photographs so we used Microsoft Office Live! And were able to transfer the file that route. It was easy once we figured it out. The APA style was making me nuts and Nancy really helped and made it a lot less stressful. She eased the worry and my thesis was just approved and I need to print it and bind it. I would recommend her to anybody who needs an editor. Nancy knows APA! When I write my great American Novel, I'll be contacting her again." —Joanne Richardson (master's thesis, National University) Services provided: Substantive editing, formatting, fact-checking, and proofreading
Feedback from fiction and nonfiction authors:
"Nancy Rosenbaum was very accessible and easy to work with. She was responsive, and most importantly, I’m very happy with the finished result (edited manuscript)." —Steve Todd
"Nancy has been extremely helpful and professional." —David Cole, author of Voegelin and the Voegelinians (philosophy/politics academic retrospective). Services provided: Developmental editing, proofreading, formatting, and indexing
"Nancy did an amazing job of making my manuscript much more polished and professional. Her services included rephrasing, tightening text, and proofreading. Nancy was a joy to work with. I highly recommend her services to anyone." —McCarley Slater, author of I’m Good Enough for Me! (self-help/psychology). Services provided: Substantive editing, proofreading, and formatting
"Nancy Rosenbaum is a top notch professional in every sense of the word. She is kind, insightful and understanding. Her work, advice and comments are invaluable." —Richard Karrel, MD, author of Dial 911 (dark comedy/fiction). Services provided: Substantive developmental editing, formatting, proofreading, critique, and query letter
"The network's prompt response detailing potential editors allowed our text to be in the hands of an editing professional in no time. The knowledge, professionalism, and editing service offered by Nancy greatly enhanced the content and flow of the textbook. Additionally, Nancy provided comments and insight that went well beyond the service paid, and returned the ~44,000 word textbook within weeks. I highly recommend the network and Nancy." —Stephen J. Elliott, PhD, Associate Professor, Purdue University Department of Industrial Technology, author of Automatic Identification and Data Capture (technology textbook). Services provided: Substantive editing, proofreading, and formatting
"You did a superb job. I look forward to working with you again." —David Lieberman, author of Real Power (self-help psychology). Services provided: Copyediting, proofreading, and formatting
"Nancy did excellent work with substantive editing of my journal article in APA 5th edition format. Her skills greatly improved the accuracy, readability, and precision of this article. I plan on using Nancy as my editor throughout my graduate career, both at the Masters and PhD levels." Richard Goldsmith, teacher Services provided: Substantive editing, fact-checking, APA formatting, and proofreading
"I found Nancy Rosenbaum to be one of the most honest individuals I have ever conducted business with. Her work is excellent." —Larry Dillon, CEO, DillonGray, author of Finding Heroes (business development/HR). Services provided: Substantive editing, proofreading, formatting, query letter, and book proposal
"Nancy was fast, efficient, and a joy to work with. Thank you so much for referring her to me." —Norma Haskins, author of Unleashed (personal memoir in short-story format). Services provided: Substantive editing, formatting, fact-checking, proofreading, query letter, critique, and automated table of contents
"I'd like to thank you so much for your service leading me to Nancy. Nancy is a true professional in every aspect of her work. Through her thorough, concise, no holds barred (at my request) editing my resulting manuscript was levels beyond anything I hoped to produce as a first time book writer. I not only received editing services but an education from a teacher whose insights lead me, without directing me to improve every aspect of my writing through this process. I couldn't recommend Nancy more highly and when I lift my head from this project in the hopes of pursuing another writing project I will be recruiting her expertise again." —Tony Pallante, CEO, Performance Capital Services, LLC, author of From Your Wallets to Their Pockets (finance/economics). Services provided: Substantive editing, proofreading, formatting, fact-checking, query letter, and critique
"Nancy Rosenbaum was the perfect copyeditor for my project. She had the relevant knowledge to understand the topic and provided important help and information on key points throughout the document. Nancy quickly responded to my questions about certain points of the editing in a clear and professional manner and completed the assignment very quickly. I look forward to working with Nancy on future projects and acknowledged her work in my completed book." —Consuelo Meux, Ph.D, author of How to Organize For Safety: The Step by Step Guide for Emergency and Disaster Preparedness (self-help e-book). Services provided: Substantive editing, formatting, and proofreading
"The network and Nancy Rosenbaum was a great asset in assisting the editing of my manuscript about an African American cemetery in Salisbury, North Carolina. This was my first attempt at writing on this level and Nancy guided me through the hazards of self editing. She also provided objective encouragement from a person who was a friendly stranger to my project. The lesson learned was THOU SHALL NOT SUBMIT SELF EDITED MANUSCRIPTS FOR PUBLICATION because the writer is too close in terms of emotion and experience to the work." —Reginald W. Brown, author of Oakdale/Union Hill Cemetery, A Study of a Twentieth-CenturyAfricanAmericanCemetery (historical memoir). Services provided: Substantive editing, fact-checking, formatting, proofreading, and critique
"This has been a wonderful experience. Since I as acting out of desperation and had not received a referral for this service, I knew there was a chance I could get “ripped off.” Nancy called me very quickly and had already looked up the university’s guidelines. We worked together to establish beyond that, the departmental guidelines. Her e-mail responses were always prompt and since I came to her with a VERY challenging deadline, I was appreciative of her promptness and her understanding of my situation. I will be returning to her again and again! I have already recommended her to several other people in my department. Can’t say enough good things about this experience. I learned a lot and Nancy’s feedback was VERY enlightening! AND…as promised, she did not judge me personally based on my silly (and plentiful) mistakes. She was very sympathetic to the fact that people who do not use APA style on a daily basis struggle with the format and style. Thank you again and again!" (Contact information on request) Services provided: APA formatting, formatting per university guidelines, substantive editing, proofreading
Submission
Cut and paste the questions and answers into an e-mail:
You may send your initial submission to all addresses to make sure it's received.
Required:
Submit the first 50 pages of your manuscript (Word/DOC or RTF
attachment preferred). Large files
should be zipped. Attachment not required if writing has not started
(e.g., because you're looking for a ghostwriter).
A sample is required to receive an estimate
for editing services
Along with a sample, the following information is required. Ignore questions that do not apply to your
project (e.g., footnotes).
(01) Word count of complete project (under "Tools" in MS Word):
(02) Put your 100-word (approx) synopsis/description here (or attach):
(03) Describe your genre and topic (e.g., nonfiction/self-help, science fiction,
horror, romance, mystery, Western, young adult, children, poetry, Christian, creative nonfiction, literary):
(04) Deadline date, if any, for return of complete project. (Please be realistic. Remember that professional editors usually have a project in process.):
(05) If you have no immediate deadline, when do you want to start the editing process?: (For instance: within 30 days, within 60 days, within 90 days, 4-12 months)
Copyediting / Proofreading / Line Editing (e.g., English corrections, typos, paragraph and sentence structure, word use)
Developmental (e.g., help with the big picture, such as flow/pacing, telling the story, characterization, structure, style)
Rewriting / Ghostwriting
Critique / Evaluation
(07) Number of charts/tables/pictures (if any):
(08) Writing style/format manual (e.g., Chicago Manual, APA, MLA), if applicable:
(09) Number of footnotes/references:
(10) Do you have a contract with an agent or publisher?:
(11) Do you plan to self-publish?:
(12) What is your budget for the entire project?
$ ________________
(Note: The editors will quote their regular rates, but having an idea of your budget allows the editors to tell you what services they can provide to stay within that budget.)
(13) Your name:
(14) E-mail addresses:
(15) Day/evening phone numbers (required -- in case the response to your e-mail bounces or the editors need clarification
regarding the scope of service needed, deadline, etc.):
(16) City, State, Country (or time zone):
(17) The name(s) of the editor(s)/writer(s) you'd like to contact.
(If no names are selected, your e-mail will be sent to several consultants chosen by the coordinator):
(18) Do you want the coordinator to reroute your submission if you requested editors/writers who (a) are not available by your deadline date, (b) do not handle the type of material you submitted, and/or (c) do not perform the service(s) you want?
(19) How did you learn about our service?:
(20) Attach the first 50 pages of your manuscript (include prologue/preface, proposal, query)
Notes:
No hidden charges
We won't quote you one price and charge you another. When possible, we'll provide you with a per-word or per-page rate so you'll know up front exactly
how much your project will cost. (Of course, we ask that you fairly represent the scope of your project.)
It is a mistaken notion that freelance editors work "on spec" (speculation) with no payment to the editor. It is basically asking the editor to work for free. There's no guarantee that a book will see a profit (or even be published). The editors posted here do not work on spec.
Note: Price quotes and time estimates for individual editors cannot be given over the phone or via chat. This is a network of freelance editors with varying prices and work schedules (see our FAQ). To obtain a price quote please follow the procedures listed on our quotes page.
Contact live support if you do not receive a response within three hours. It is possible that your submission was not received. You may also page the network coordinator by leaving voicemail or sending a fax to 469-789-3030.
Please be as complete as
possible in representing your project's scope and size so you will receive
the most accurate estimate.
Disclaimer: Your agreement, whether oral or written, is with your freelance editor / proofreader / writer, not with the freelance network as a whole or its coordinator.